CLIENT RESULT
Dmitriy: from plumber to his first £50K commercial project
After more than 20 years in construction, Dmitriy realised technical skills alone weren’t enough to build a business. He changed how he sells, prices, talks to clients and runs projects, and won his first £50K commercial job.
The numbers
in construction as a plumber
his first commercial project
quotes presented in person, never by email
follow-up on every open quote
Where he started
- More than 20 years in construction, working on the tools as a plumber.
- Strong technical skills, but no system for winning bigger work.
- Working job to job instead of running a business.
What we changed
1. Understand the client before pitching
He builds rapport and finds out what the client really needs before talking about price.
2. Present quotes live
Quotes are presented in person or on a call, never just emailed, so objections are handled there and then.
3. Weekly follow-up
Every open quote gets a follow-up every week until there is a clear yes or no.
4. Get off the tools
He delegates the work and runs commercial projects with the right team, partly remotely, thinking like a business owner instead of a tradesman.
The result
- His first £50K commercial construction project.
- A sales process he can repeat: rapport, live quote presentation, weekly follow-up.
- A shift from tradesman to business owner.
Want the same plan for your business?
If you’re great at the work but want bigger projects, apply for a call. We’ll look at how you sell and what to change first.
More client results
These are the results of one client. They are not typical and are not a promise of what you will achieve — results depend on your business, market and effort. See our terms.